Privacy Policy

Last updated: January 2025

Our Commitment to Your Privacy

At Haiven Health, we understand that your health information is deeply personal. We are committed to protecting your privacy and ensuring the security of your data.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Health-related documents you choose to upload
• Information you share during consultations
• Payment information (processed securely through third-party providers)

How We Use Your Information

We use your information solely to:

• Provide our care navigation services
• Create and maintain your clinical story
• Communicate with you about your care
• Process payments
• Improve our services

HIPAA Compliance

Haiven Health maintains HIPAA-compliant practices for handling protected health information (PHI). We use encrypted storage, secure transmission, and strict access controls to protect your data.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your data
• Receive a copy of your data in a portable format

Contact Us

If you have questions about our privacy practices, please contact us at contact@haiven.health.